Support Programs
Types of support programs
We offer two types of support programs:
- Standard support is available from 7 am Central Time to 5pm Central Time (-6 GMT) Monday through Friday. There will be support personnel in the office to be able to assist you. All users pay for this with their annual support contract.
- Extended support is 24 / 7 support. There are support personnel in the office from 7am to 7pm to assist you and after-hours there is support available via a special phone number There is an additional annual cost for this service.
Please contact our sales team for more information about our support programs.